Frequently Asked Questions
rajabajji FAQ — all your answers in one place
From opening an account to withdrawing via bKash, bonus terms to responsible gaming — find detailed answers to all your questions about rajabajji below.
Welcome to rajabajji. This FAQ page brings together the questions asked most often by players in Bangladesh. Account creation and login, deposits and withdrawals via bKash / Nagad / Rocket, the welcome bonus, slots and live casino games, cricket betting, and safe and responsible gaming — every topic is organised into a separate section. If you cannot find the answer to your question here, reach out to us on 24/7 live chat support.
Account and Registration
To open an account at rajabajji you need an active mobile number and a strong password. Fill in your name, mobile number and password on the registration form and submit. The whole process takes just a few minutes. Once your account is created you can make your first deposit right away and claim the welcome bonus.
No. Each person is allowed only one account at rajabajji. Creating multiple accounts may result in bonuses being cancelled and carries the risk of account suspension. If you have trouble logging in, reset your password or get help through live chat.
First make sure your mobile number and password are correct. If you have forgotten your password, use the "Forgot password?" option on the login page. If the problem continues, the rajabajji support team is available on 24/7 live chat and will help you right away. Clearing your browser cache and trying again may also fix the issue.
Yes, you can update your password and contact information from account settings. However, to change your name or mobile number you will need to contact support, as this is linked to identity verification. All changes are completed over a secure SSL-encrypted connection.
rajabajji is for players aged 21 and above only. By creating an account you confirm that you are at least 21 years old. Use of this platform by minors is strictly prohibited and this policy is enforced rigorously.
Deposits and Withdrawals
Deposits to your rajabajji account via bKash are usually instant — in most cases the balance updates within a few seconds to a few minutes at most. The minimum deposit amount is ৳100. If there is a delay for any reason, share the transaction reference number with support.
Yes, rajabajji accepts deposits via four popular mobile banking methods: bKash, Nagad, Rocket and Upay. The minimum deposit is ৳100 for all methods and deposits are generally processed quickly. Choose your preferred method and deposit.
The minimum withdrawal at rajabajji is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals are sent to the same mobile banking account used for the deposit. Bonus-related withdrawals may be held if the wagering requirement has not been met.
rajabajji itself does not deduct any additional charges on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket or Upay) may apply fees according to their own terms. Check your mobile banking app for the latest fee information.
The current status of your withdrawal is visible in the "Transaction history" section of your account. If more than 3 hours have passed and you have not received it yet, contact us on 24/7 live chat — our support team will resolve the issue quickly.
Games and How to Play
At rajabajji you can bet on BPL (Bangladesh Premier League) matches from the cricket betting section. You can place bets on various markets (match winner, toss, top batter, etc.) before the match starts or while it is live. Always confirm your balance before betting and read the market odds carefully.
RTP (Return to Player) is the average percentage of total bets that a slot game returns as winnings over the long term. For example, an RTP of 96% means that on average ৳96 is returned for every ৳100 wagered. However, this is a statistical average, so results in any single session may differ. Also consider volatility, or the level of risk, when choosing a game.
Yes, rajabajji is fully mobile-responsive. All slots, live casino and cricket betting can be enjoyed directly from an Android or iOS browser. No separate app download is needed. Gameplay is smooth as long as you have a stable mobile internet connection.
Yes, the live casino section at rajabajji features real dealer-operated games from reputable providers such as Evolution Gaming and Ezugi. You can play Baccarat, Roulette, Blackjack and other games by interacting directly with the dealer via live streaming. This is the closest experience to a real casino.
All slots and table games at rajabajji run on software from certified game providers that use a Random Number Generator (RNG). This means the outcome of every spin or hand is completely independent and cannot be predicted in advance. We are committed to fair play.
Aviator is a crash game by Spribe. As a plane takes off the multiplier keeps increasing. If you press the cash-out button before the plane crashes, you win according to the multiplier at that moment. Cashing out at the right time is the core strategy of this game — however, it is not possible to know in advance when the crash will happen.
Bonuses and Promotions
rajabajji offers new members a 100% first deposit bonus of up to ৳20,000. For example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000. Deposit ৳42,000 or more and receive the maximum bonus of ৳20,000, giving a total of ৳62,000. The bonus is added automatically at the time of your first deposit after creating an account.
A wagering requirement is the condition that specifies how many times you must bet with the bonus amount before you can withdraw it. At rajabajji the wagering requirement on the welcome bonus is just 10 times. This means if you receive a ৳1,000 bonus, you only need to place a total of ৳10,000 in bets before withdrawing — this is quite low by industry standards.
There is no separate sign-up needed for the rajabajji VIP program. Simply keep playing and you will advance automatically through three tiers: Bronze (weekly cashback of up to 0.3%), Silver (up to 0.7%) and Gold (up to 1.0%). The more active you are, the better the benefits you receive.
Bonuses are generally usable on most games including slots, live casino and cricket betting. However, different rules may apply for certain specific games or markets in terms of wagering contribution. See the terms and conditions page for details or ask support.
rajabajji VIP members receive weekly cashback. A set percentage of net losses for the week is returned directly to your account — up to 0.3% at Bronze level, 0.7% at Silver and 1.0% at Gold. Cashback is added to your account at the end of each week and can be used without any additional wagering conditions.
Security and Responsible Gaming
rajabajji uses SSL encryption technology to keep all personal information and transactions secure. Your name, mobile number and financial information are not sold or shared with third parties. For more details about our privacy practices, see the "Privacy Policy" page on the site.
Responsible gaming means playing within a set budget for entertainment purposes and not treating gaming as a source of income. At rajabajji you can set deposit limits for yourself, take a break, or temporarily suspend your account. Learn more on our "Responsible Gaming" page.
If you feel that gaming is getting out of your control, let the rajabajji support team know. We will help you arrange a self-exclusion for a specific period of time. During this period no deposits or betting will be possible on the account. Contact us on 24/7 live chat for assistance.
Use a strong and unique password that you have not used on any other site. Do not share your password with anyone. Avoid logging in from public Wi-Fi. If you notice any suspicious activity, change your password immediately and inform support.
Yes, rajabajji's Bengali-language live chat support is available seven days a week, twenty-four hours a day. Our support team is with you even at night or on holidays. Support is also available by email at: [email protected].
If gaming is having a negative impact on your life or the life of a family member, contact the rajabajji support team. We can arrange account restrictions, a break or a complete closure. You will find more detailed information and guidance on our "Responsible Gaming" page.
Still have questions? Contact support
Our Bengali-language support team is with you 24/7. Get instant help on live chat.
Our Support Channels
Live Chat
Instant support in Bengali, 24/7. Start a live chat from any page on the site.
Email Support
For detailed questions or to send documents, email us at: [email protected]
Help Pages
Find detailed information on the Terms and Conditions, Privacy Policy and Responsible Gaming pages.