rajabajji Privacy Policy

Introduction and Scope

rajabajji ("we", "our", "platform") is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This privacy policy ("policy") describes how rajabajji collects, uses, stores, and protects your personal information.

When you register on rajabajji, browse the site, or use any of our services, you are considered to have agreed to the terms of this policy. This privacy policy is an integral part of our Terms and Conditions.

This policy applies to the main rajabajji website and all services connected to it. If you disagree with any part of this policy, please refrain from using our services and contact us.

Information Collection

rajabajji collects only the information that is necessary to provide our services and is legally justified. We collect information from two main sources:

2.1 Information You Provide

When you create an account on rajabajji or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladesh National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for transactions)
• Your chosen username and password
• Information provided during support communications

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification details
• Browser type and operating system
• Login times, page view history, and session information
• Game play history and transaction details
• Information obtained through cookies and similar tracking technologies

Purpose of Information Use

rajabajji uses your information only for the legitimate purposes listed below. We never sell your information to third parties.

• Account Management: To create, verify, and manage your rajabajji account.
• Service Delivery: To ensure gaming, betting, and other features are available to you.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Customer Support: To resolve your issues and complaints.
• Security: To prevent unauthorized access, fraud, and money laundering.
• Responsible Gaming: To monitor unusual gaming behavior and provide assistance.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To analyze and enhance the user experience.
• Communication: To inform you of important notices, policy changes, and service-related updates.

Cookies and Tracking Technology

rajabajji uses cookies to operate the website properly and to improve your browsing experience. Cookies are small data files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for site login and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytical Cookies: Used to collect site usage statistics — these are not personally identifiable.

4.2 Cookie Control

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may cause some rajabajji services to not function properly.

Information Sharing and Disclosure

rajabajji never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

We may share the minimum necessary information with trusted technology and payment service providers who help operate the platform. These partners work under strict confidentiality agreements and may not use your information for any other purpose.

5.2 Legal Obligations

If disclosure of information is required to comply with a court order, government directive, or applicable law, rajabajji will provide information within the limits of the legal requirement.

5.3 Fraud Prevention

If money laundering, fraud, or other illegal activity is suspected, relevant information may be provided to the appropriate authorities.

Information Security Measures

rajabajji follows industry-standard technical and organizational measures to protect your personal and financial information.

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transfers are secured
• Sensitive information stored in encrypted form
• Regular security audits and vulnerability testing
• Two-Factor Authentication option
• Unauthorized access detection system

6.2 Organizational Security

• Only authorized staff can access your information
• Regular privacy and security training for staff
• Rapid response protocol in the event of a data breach
• Third-party partners are required to meet strict security standards

While we take the highest security measures, no method on the internet is completely secure. It is your responsibility to keep your account password confidential and not share it with anyone.

User Rights

As a rajabajji user, you have certain important rights over your own information. Contact our support team to exercise these rights.

• Right of Access: You can find out what information we hold about you and how it is being used.
• Right to Rectification: You can request that your information be corrected if it is inaccurate or incomplete.
• Right to Erasure: In certain circumstances you can request that your information be deleted — however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases you can request that the way your information is used be limited.
• Right to Data Portability: You can request your information in a standard format.
• Right to Object: You can object to your information being used for specific purposes.
• Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

After receiving a request to exercise these rights, rajabajji will endeavor to respond within 30 business days.

Third-Party Services

rajabajji works with various game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers may have their own privacy policies.

For payment processing we work with trusted payment services such as bKash, Nagad, Rocket, and Upay. These organizations follow their own privacy policies and will receive only the information necessary to complete transactions.

If our platform contains links to third-party websites, rajabajji is not responsible for the information you provide on those sites. You are encouraged to read the privacy policies of those sites.

Data Retention Period

rajabajji retains your information only for as long as it is necessary or legally required.

• Account Information: For the duration your account is active and for a defined period after account closure to meet legal requirements.
• Transaction Records: For the period specified under financial regulatory rules.
• Communication Records: For a reasonable period after support messages and complaints are resolved.
• Log Data: For a limited period for security and technical reasons.

Once the retention period ends, your information is securely deleted or anonymized in a way that makes it no longer possible to identify you.

Protection of Minors

rajabajji strictly prohibits providing services to anyone under the age of 21. Our platform is intended only for individuals aged 21 or older.

We verify age at the time of registration. If we become aware that a minor is using our services, we will immediately close that account and delete all information collected.

If you suspect a minor is using our platform, please notify us immediately via our 24/7 live chat or by email.

Policy Changes

rajabajji reserves the right to update this privacy policy from time to time. The policy may change due to service improvements, technological changes, or legal requirements.

For significant changes, we will notify you by email or through a notification on the platform. If you continue to use the service after the changes, you will be considered to have agreed to the updated policy.

The "Last Updated" date shown at the top of the page always indicates the current version of the policy. You are encouraged to review this page regularly.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team is ready to properly address your request.

To submit a request to exercise your privacy rights, please email us with your full name, registered email address, and details of your request. We will process your request only after verifying your identity.

For more details, visit our FAQ page or About Us page.